How can we help?

Cancel in the store you bought it from:

• iPhone or iPad: Settings → your name → Subscriptions → ZimanGo.
• Android: Google Play → profile picture → Payments & subscriptions → Subscriptions → ZimanGo.

You keep Premium until the paid period ends.

Sign in to the App Store or Google Play account you bought Premium with, then tap Restore Purchases in the app's settings. Still missing? Email help@zimango.app with your purchase date and store.

Yes. The core Kurdish course in ZimanGo is free and supported by ads. An optional Premium subscription, billed weekly, monthly or yearly through the App Store or Google Play, removes ads and unlocks unlimited Agir (lesson energy), Spaces and exclusive app icons. Prices are shown in your local store.

Check your phone isn't on silent, ZimanGo is allowed to play sound and you're online so audio can download; reopening the app usually fixes it. Still silent? Email us your phone model.

ZimanGo's own Kurdish speech recognition rates your pronunciation as you speak. If it can't hear you, allow the microphone in your phone's settings and try somewhere quiet, holding the phone close. Recordings: see our Privacy Policy.

Yes. Sign in with the same account on each device and your XP, streak and progress sync, iPhone to Android included.

Switch your dialect or interface language under Profile → Settings. You can learn Kurmancî (Northern Kurdish) or Soranî (Central Kurdish) now; Behdînî (Badini), Zazakî (Kirmanckî) and Hewramî (Gorani) are coming soon.

Go to Profile → Settings → Delete account and confirm; it's removed immediately. If you can't open the app, use our delete your account page. What gets deleted is in our Privacy Policy.

Report it inside the lesson, saying what's wrong and, if you can, what it should be. Or email us the lesson name and a screenshot; it goes straight to the team.

Email help@zimango.app for support, info@zimango.app for press, or message us on social media.